Privacy Policy

At Zizobet Casino, we take your privacy seriously and are committed to maintaining the confidentiality of our users' personal data.

What We Collect

When you use our services or interact with us through online channels (including emails, live chats, and support forms), we may collect various types of information about you. This includes:

• Personal contact details such as your name and date of birth.
• Account registration information like username, password, and security questions.
• Financial data such as payment card numbers or banking account credentials when making deposits or withdrawals.

How We Use Your Data

We use the collected information for a variety of purposes:

• To provide you with our online services efficiently (including managing your account, processing transactions, and maintaining records).
• For marketing efforts to notify you about new promotions, tournaments, bonuses, news, tips on how to use our platform, and other relevant updates.
• In order to optimize the user experience by analyzing behavior patterns and preferences.

Sharing Your Information

We may share your personal data with:

• Our business partners for their direct advertising purposes (including sports brands).
• Affiliated companies or entities under the same group to improve customer service and communication efficiency.
• Regulatory bodies, courts of law, or authorities as required by applicable laws and regulations when necessary.

Data Protection Measures

We implement comprehensive security measures to safeguard your data from unauthorized access:

• Use HTTPS encryption with SSL/TLS technology for secure data transmission between you and our website.
• Regularly update software patches for improved protection against vulnerabilities.
• Limit staff access to personal information only on a need-to-know basis.

Your Rights Under GDPR

In compliance with the General Data Protection Regulation (GDPR), we ensure that all users have rights in relation to their personal data, including:

• The right of access: You may request copies of your collected data at any time.
• The right to rectify: We will assist you with updating or correcting inaccurate information about yourself.
• The right to erasure: Upon written request, we can delete or remove all stored personal data regarding a particular user.

Data Retention

We store user information for as long as it is necessary for the purposes outlined above. Afterward, data may be retained and reviewed on an ongoing basis to:

• Improve our products and services.
• Monitor performance.
• Maintain accuracy of historical records.

Please note that in compliance with applicable laws and regulations, Zizobet Casino reserves its right to store certain user information (such as financial transaction histories) for a longer duration.

Contact Us

Should you have any concerns about data protection or would like more information on how we collect and use your personal details, please reach out via our live chat or support form.

We will address all inquiries as quickly and thoroughly as possible while ensuring full compliance with applicable privacy regulations.